Smart Hand
Guaranteed 24/7 Hardware Support in over 76 provinces
24x7 IT Support with On-Demand Field Engineers
Anytime, Anywhere
Get instant, reliable IT support at your fingertips with our 24×7 global service. Our on-demand field engineers are ready to tackle any challenge, keeping your IT infrastructure running smoothly without breaking the bank!
Lightning-Fast, On-Demand IT Engineers
Where You Need Them, When You Need Them
Need help in a hurry? Our international network of expert engineers is on standby, ready to deploy at a moment’s notice. Whether it’s a hardware failure or an emergency fix, we’ve got you covered. With a custom-tailored service that meets strict SLAs, we’ll have skilled engineers on-site in no time, anywhere in the world!
Total IT Coverage, Vendor-Agnostic Expertise
From massive datacenters to desktop devices, our field engineers are trained to handle it all! Servers, networking gear, storage systems, wireless tech, desktops, laptops, and more – no matter the vendor, our experts can manage your entire IT setup. Whether it’s troubleshooting critical systems or setting up new tech, we’ve got the hands-on support you need.
Certified Experts for All Major IT Brands
Our engineers are pros across all major IT brands, bringing unmatched technical expertise to solve your problems quickly. No guesswork, just fast, efficient solutions.
Round-the-Clock Field Engineers Ready to Go
With our 24x7x365 service desk, help is always just a call away! Whether it’s the middle of the night or the busiest time of day, we’ll dispatch skilled engineers to your location fast. Global IT support has never been this seamless.
Track It All in Real-Time with Our Online Portal
Stay in control with our intuitive online portal. Log your issues, track the status of your service, and get full visibility into your IT maintenance at any time. Our system is secure, GDPR-compliant, and gives you everything you need at the click of a button. From asset reports to communication logs, managing your IT has never been easier.
At the heart of it all? Clear communication and ultra-fast service. Get the support you need, when you need it, with our on-demand field engineers!
Get a certified engineer
on-site in 4 hours or less
With our expansive global network of IT engineers, we provide ad hoc on-site support in 15+ countries in Asia. And if your client’s site is based in a major city, we can be there in 4 hours or less.
That means you can expand your reach to new countries and territories without the expense of taking on full-time staff.
Whether you need IT solutions for an office in Singapore or a factory in Vietnam we go the distance to get the job done
Local on-site support from GIH
Professional supplier of IT Solutions and Resource
Are you a system integrator, IT reseller, or channel partner looking to enhance your regional reach in the ASEAN region?
We offer 24/7 access to 500 + trained IT engineers in over 100 cities in Asia.
Whether you are doing a data center migration, rolling out new equipment installation or break-fix support with critical SLAs, our Smart Hands technician team is ready to assist!
